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18#
楼主 |
发表于 2012-12-18 23:04:11
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只看该作者
来自: 广东
上面那封是我选择了补偿后网站的回邮!
第1封通知补偿的邮件是几天前发的了!是个2选1邮件 内容如下:
Hello,
Thank you for your patience as we have been communicating with the hotel.
I am very sorry for any inconvenience that the hotel may have caused by listing the incorrect rates for your stay.
Sadly the hotel will not be able to accept the reservation you had made using the rates they had published by mistake though they have offered a full refund plus an additional $100 USD as an apology for the mistake.
If you would like to accept this refund and additional compensation payment please complete and return the attached form and we will process the payment directly to your account and it will be in your account in 2 working days.
The other option would be to take a reservation at another hotel, (to be advised if you take this option), close to the Crown Regency Beach Resort at a more realistic rate, though still discounted. With this option there would be no $100 compensation.
I look forward to your reply and any further comments you may have
Kind regards
Stuart Skoosh Reservationswww.skoosh.comres@skoosh.com
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