亚航未乘坐的机票退税实况直播

ztwztw

今天给亚航写信要求把8月没去使用的国际机票退税，收到如下回信“CASE NUMBER : CAS-4433790-91SKQ2

Thank you for e-mailing AirAsia. We have reviewed your claims and we regret to inform you that your refund request has been declined.

Our record shows that you are booked under the following
1) Sky Agent
2) Go Holiday
3) Expedia
4) Government
5) Corporate

Thus, please contact your respective booking agents to process your claims.

Thank You
Kind regards,
AirAsia Berhad”
大概意思应该说我的票是从代理机构买的吧，可是是我自己从亚航网站买的呀，又给亚航写投诉信了，还没回信。第二张需要退税的国际机票，回信是“Case Number : CAS-4433875-SDDJRJ.

Thank you for e-mailing AirAsia. We have reviewed your request and we hereby regret to inform that the said request has been declined as the booking number submitted was the first confirmed booking in our system. Thus, this booking has been confirmed and cannot be cancelled.

Other identical bookings made subsequent to the first booking will be identified automatically in our system and will be refunded. Please expect a case acknowledgement sent to your e-mail if there are any other duplicate bookings in our system.

You may have to respond to this e-mail by providing the details of your bank account and/or credit card number in the event we do not have the said details in our system for the refund processing.

Thank you.

Kind regards,
AirAsia”这封信的意思没太看懂，哪位高手给指点下是什么意思！谢谢了

kittymyj

如果是由于自己的原因未乘坐能退税吗？

panpan97102

学习了，马上就要用到

YY是小牜

请问楼主 是不是只能退国际 国内段不能退呀？？

马达MAX

菜鸟请问，买大促的票要是到时候不去能退税吗？知道机票钱是不可能退的了

feiflying618

MK
今年正打算退一笔

毛小涛

马克.................

mandy_hj

想问一下最后怎么解决，因为我也碰到这种情况。

ztwztw

刚按照小红的指示，给他们去信了