上海飞马尼拉时间调整了，亚航最终给我这样的回复~~

greykuku

这算是拒绝么?
POINT TO POINT CARRIER


We write in relation to your booking number I4WGYL . We would like to
extend to you our gratitude for bringing to our attention your
experiences with AirasiaZest. Our mission at AirasiaZest is not only
to offer affordable fares but also to provide the highest quality of
service to our passengers. The observations, experiences, suggestions,
and even criticisms from our passengers are highly appreciated because
these help us in the improvement of our operations and bring us closer
to fulfilling our vision of becoming the most refreshing airline of
choice.

With respect to the delay and/or cancellation of the flight,
AirasiaZest 's General Conditions of Carriage specifically state that
“schedules are subject to change without notice.” Thus, AirasiaZest
cannot be held liable for such change nor can AirasiaZest assume
responsibility for making connections. Time shown in timetables and
elsewhere are not guaranteed and form no part of the contract.

We are nonetheless saddened to hear about the inconvenience you
experienced. The changes of flight departure time are stated in our
contract be anticipated changes, passenger will be notified through
the given contact details, via text message and through email, except
for unforeseen terminal delays. We regret to inform you that we are
strictly a point to point carrier, thus, AirasiaZestcannot be held
liable for any misconnection of flight.

Nevertheless, we appreciate your correspondence regarding this
incident. Rest assured that this will be duly evaluated and will be
handled accordingly to provide greater convenience and assurance to
each and every AirasiaZest  passenger. Should you wish for further
assistance, please refer to our website, http://www.airasia.com, and
address your queries, suggestions, complaints and feedback thru
e-form(http://www.airasia.com/my/en/e-form.page) , social media either
thru facebook or twitter (http://twitter.com/askairasia), you may also
reach us thru live chat (http://www.airasia.com/my/en/live-chat.page).
Please accept our apologies for any nuisance that this might put you
through. We still look forward to your continued patronage and the
privilege of serving your air travel needs.

greykuku

不败不败 发表于 2013-10-22 23:46
没错，还是改好安心点~~~

我今天也收到更改的行程单了，把原来6:50 MNL-KLO的行程改到9:40了。客服本来 ...

没错！出外感觉中转时间还是3个小时以上放心点~~国内客服这次打交道还行，菲律宾那边整个就。。。

不败不败

greykuku 发表于 2013-10-22 23:17
又不是联程啊~~

没错，还是改好安心点~~~

我今天也收到更改的行程单了，把原来6:50 MNL-KLO的行程改到9:40了。客服本来还叫我再考虑考虑，有啥好考虑的呀，中间又没有航班。

greykuku

慕小贱 发表于 2013-10-22 23:09
这有什么好改的，本身你过去如果衔接不了是可以免费搞到下一程的 除非没有位子了 ...

又不是联程啊~~

greykuku

慕小贱 发表于 2013-10-22 23:03
你之前什么样的？现在什么样的？怎么变得？

就是从7:45起飞那班调整到了10:45起飞那班，中间由2个多小时，变成了四五个小时的样子~~反正是宽裕多了~~

greykuku

慕小贱 发表于 2013-10-22 20:33
看我帖子 维权胜利了

我也胜利了~~吼吼~~今早就收到新的行程单了~~

兔白小

每次打广州客服都是个男的接的。。。。