We regret to inform you that the booking number 325-191246 made for the DESTINY VILLA through the website www.hotelopia.com has been cancelled due to lack of accuracy concerning the information provided in Hotelopia’s website.
As you may have noticed the price per room shown in Hotelopia’s website concerning DESTINY VILLA is totally unreal; circumstance completely perceivable by any customer.
From Hotelopia, we work to get the best hotel rates to offer to all our customers, despite all our efforts it is obvious and manifest that the price indicated was, approximately, 1000% under current market rates for the DESTINY VILLA, therefore we have been obliged to cancel all bookings affected and refund the money you paid for the booking.
We sorry about this situation.
Otherwise if you check in our Terms and conditions you can read that in this case we have right to cancel.
http://www.hotelopia.com/info/terms_conditions.aspx#cg_liberate
“IMPORTANT
Information regarding the hotels relayed on LIBERATE is properly modified wherever possible as indicated by the proper establishments. LIBERATE is not held responsible for any inaccuracy or omission of information provided by the establishments. In the case of typographic errors in the terms or prices shown on the website, LIBERATE will communicate this error and will allow, if you wish, to cancel the reservation without any charges, considering all erroneous pricing as invalid.”
In this case you won’t be charge in your credit card.
Please accept our apologies for any inconvenience this regrettable situation would have caused you.
Sincerely,
Hotelopia
Pilar Mut
Booking Agent
Hotelopia
Tel: +34 971 178 734
www.hotelopia.com |
发表于 2014-7-13 15:50:37
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