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本帖最后由 filippoyin 于 2014-11-6 16:43 编辑
Dear XX
Thank you for contacting Ascott Global Reservations. My name is Emily and I would be happy to assist you with your enquiry.
I didn't find your reservation with the confirmation number and your name.could you please contact travel agent.
Please do let us know should you have any other enquiries or requests, we will be happy to be at your service. Wishing you a pleasant day!
Kind Regards,
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