TUNE 大家收到的都是退款吗？

鱼鱼00

大家的TUNE  付款后灭有订单。。是不是都是退的款呀 ？有木有承认了订单的呢？

这个退款可不可以。。用来购买 已经定好了的房间的空调呢 ？

．.╆!

我从2号到现在 每天都发邮件，啥消息都没有

鱼鱼00

．.╆! 发表于 2012-7-10 09:27 static/image/common/back.gif
我从2号到现在 每天都发邮件，啥消息都没有

退款我到是收到了 。。问题是 我需要房间呀 ~~~~~~~

鱼鱼00

．.╆! 发表于 2012-7-10 09:27 static/image/common/back.gif
我从2号到现在 每天都发邮件，啥消息都没有

到它的微博去留言  最好 ~~~

妖瞳

微博留言+邮件 ，过去4天了，杳无音讯

纸妞儿

我没收到退款

．.╆!

我能做的都做完了，今天看tune在一个客户下留言说的是今天所有受到影响的都会收到邮件，我再等等吧

kiddon

收到信了
Dear Guest

With regards to your bookings made through Alipay between 2nd to the 4th of July, we confirm that we have received your payment but your booking (s) were unsuccessful.

Due to the overwhelming response during the launch of our promotion, we had encountered a payment connectivity issue. This e-mail is sent to notify that your booking (s) were consequently affected

To remedy this situation, we seek your co-operation to e-mail us back at enquiry@tunehotels.com stating your preferred choice of settlement :

Options

A. To re-instate your original booking(s): Please provide your Tune Hotels registered e-mail, Alipay transaction ID and the details of your bookings :

    Hotel:
    Check in Date:
    Check Out Date:
    Number of rooms:
    Room Type
    Add Ons:
    Guest Name:
    Passport Number:

B. For a complete refund: Please provide your Tune Hotels registered e-mail along with Alipay transaction ID.

Please ignore this e-mail if you have contacted us with your preferred option. Kindly allow some time to process your request.

We sincerely apologize for the inconveniences this may have resulted, and look forward to you staying with us .

Thank you very much.

Tune Hotels

土豆沙拉

鱼鱼00 发表于 2012-7-10 04:28 static/image/common/back.gif
退款我到是收到了 。。问题是 我需要房间呀 ~~~~~~~

我也收到邮件了，请问这个退款是退回支付宝还是退到账户上呢？

lily08298822

我也收到了，是可以选择重新订房和退款2种的