AIRASIA發來郵件說12月1日起取消澳門克拉克往返航線

independence

收到@亚航之家 發來的航線取消郵件，說因為燃油稅各種飛行成本的增加，
亞航于2012年12月1日起停飛澳門剋拉剋航線。
想問下，
我可以把之前預定的明年澳門剋拉剋往返以及剋拉剋卡裡波往返的機票都退掉。
退到我的銀行卡而非亞航帳戶裏面嗎？因為近期都不會買亞航機票了。

independence

郵件原文：
Dearest Guest,

Thank you for choosing to fly with AirAsia.

AirAsia has always taken great consideration in deciding any changes of flights to destinations that we serve. Unfortunately, the current economic situation brought about by high cost of fuel and other operational challenges have placed cost pressures on our Clark to Macau route.

Consequently, we need to rationalize and consolidate all our routes so we can continue to provide low fares to all our guests which AirAsia is known for.

We regret to inform you that effective 22 October, 2012, all guests who are travelling to/from Macau on / or after 01 December, 2012 will be offered the following options:

•     One-time free move of flight to another date before 01 December, 2012

•     Cancel guest’s flight and convert the fare into a 90-day Online Credit Shell

•     Cancel guest’s flight and refund fare

We are ready to assist you via our call center +63 2 588 9999 from Monday – Sunday, 8:00AM – 9:00PM should you have questions or concerns, or email us by clicking on this link:
http://www.airasia.com/my/en/faqdetailsform.html

We hope for your understanding and apologize for any inconvenience caused.  We are continuously improving ourselves to serve you better and to ensure that your flights are safe, pleasant and hassle-free.


Sincerely,

Philippines’ AirAsia

vivi_cai

关键是亚航是否把所有的票钱都退到信用卡，如果退到账户，要3个月内消费的。

期待的云1978

可怜啊！偶当时是小白，不懂的买！

independence

听说航线取消可以把钱退到银行卡。明天办理！