Cheaptickets退款快1个月了还没收到

jarea

大家谁有邮件的联系方式呀，网站上只有电话，我怕我的烂英文他们听不懂。。。
我是8月25号订的机票，没返我75的券，所以当时退款了（退款写明了不需要扣款，全款退）
大家有类似的经历吗？怎么联系CT呀

kdchan

网站上再找找，他家电话客服也很难打的，打十几分钟都接不进去、、、、、、、、、、
该不会退款时写着不收钱最后还把钱收去了吧

kaka游

怎么不返券呢?是否你自己没加入cheapcash？还有退过酒店，基本很快到帐

jarea

kaka游 发表于 2014-9-19 21:08
怎么不返券呢?是否你自己没加入cheapcash？还有退过酒店，基本很快到帐

第一次没返券估计是没，不过他说可以免费退款的。。。后来订了第二次才成功返券

jarea

kdchan 发表于 2014-9-19 18:28
网站上再找找，他家电话客服也很难打的，打十几分钟都接不进去、、、、、、、、、、
该不会退款时写着不收 ...

不晓得哎，这网站完全不熟，也是第一次用。。。

石头cn

我有4笔，也在等着退

jarea

石头cn 发表于 2014-9-19 21:57
我有4笔，也在等着退

共勉。。。

jarea

jarea 发表于 2014-9-19 22:25
共勉。。。

他们回邮件了，最后和信用卡中心核对了半天，原来没入账CT还是挺靠谱的，感谢石头提供的邮箱地址

石头cn

jarea 发表于 2014-9-20 18:08
他们回邮件了，最后和信用卡中心核对了半天，原来没入账CT还是挺靠谱的，感谢石头提供的邮箱地址
...

留着邮箱和你发的信啊，转我邮箱一个，估计我也得写信，我英文白痴，正好你的信是模板

jarea

石头cn 发表于 2014-9-21 13:00
留着邮箱和你发的信啊，转我邮箱一个，估计我也得写信，我英文白痴，正好你的信是模板
...

Response By Email (Maria) (09/20/2014 02:57 PM)
是这个信箱，customerservice@cheaptickets.com




Hi XXX,

You are very welcome.
Nice to meet you too and it is good to know that you received your refund.
Have a great weekend.   
   
Maria

Customer By CSS Email (323232) (09/20/2014 04:50 AM)
Dear Maria,

Nice to meet you via mail. I've double checked with my credit card center this afternoon. Yes, you're right, I had received the refund.
Thanks for your kindly help, have a great weekend.




--






At 2014-09-20 10:35:13, "Customer Service - Cheaptickets" <customerservice@cheaptickets.com> wrote:
[url=]- 显示引用文字 -[/url]



Response By Email (Maria) (09/19/2014 09:35 PM)
Dear XXX,

My name is Maria and it is my pleasure to assist you today.  

I understand that you would like to know the refund status for your cancelled reservation.

After checking the reservation Weiqing, I verified that this was courtesy cancelled on Aug. 25th, 2014 and the refund of USD61.80  was processed.  This amount was already credited to a Visa card ending ************XXXX.

Please verify with your bank if they already received the refund.

We value you as a customer and look forward to serving you again in the future.


Thanks,   
   
Maria
The CheapTickets Email Service Team

CheapTickets - Cheap is good!
www.CheapTickets.com


Customer By CSS Email (323232) (09/19/2014 09:26 AM)
Dear Cheaptickets,

Hope the email find you are doing well. I'm writing to ask the refund process.
Would you kindly help me? Looking forward to hear from you soon, thanks a lot.

在原有订单上转发

http://statse.webtrendslive.com/dcsquj8po00000oiyxvlegz9m_4o5g/njs.gif?dcssip=.cheaptickets.com&dcsuri=/emailpreview.asp&DCSext.mc_pa=CTIX&WT.ti=OperationalEmail&WT.mc_ev=emailopen&WT.dcsvid=1094858639&WT.js=No&DCSext.oe_id=CANCEL&oe_emailid=2184887771