上海飞马尼拉时间调整了，亚航最终给我这样的回复~~

greykuku

这算是拒绝么?
POINT TO POINT CARRIER


We write in relation to your booking number I4WGYL . We would like to
extend to you our gratitude for bringing to our attention your
experiences with AirasiaZest. Our mission at AirasiaZest is not only
to offer affordable fares but also to provide the highest quality of
service to our passengers. The observations, experiences, suggestions,
and even criticisms from our passengers are highly appreciated because
these help us in the improvement of our operations and bring us closer
to fulfilling our vision of becoming the most refreshing airline of
choice.

With respect to the delay and/or cancellation of the flight,
AirasiaZest 's General Conditions of Carriage specifically state that
“schedules are subject to change without notice.” Thus, AirasiaZest
cannot be held liable for such change nor can AirasiaZest assume
responsibility for making connections. Time shown in timetables and
elsewhere are not guaranteed and form no part of the contract.

We are nonetheless saddened to hear about the inconvenience you
experienced. The changes of flight departure time are stated in our
contract be anticipated changes, passenger will be notified through
the given contact details, via text message and through email, except
for unforeseen terminal delays. We regret to inform you that we are
strictly a point to point carrier, thus, AirasiaZestcannot be held
liable for any misconnection of flight.

Nevertheless, we appreciate your correspondence regarding this
incident. Rest assured that this will be duly evaluated and will be
handled accordingly to provide greater convenience and assurance to
each and every AirasiaZest  passenger. Should you wish for further
assistance, please refer to our website, http://www.airasia.com, and
address your queries, suggestions, complaints and feedback thru
e-form(http://www.airasia.com/my/en/e-form.page) , social media either
thru facebook or twitter (http://twitter.com/askairasia), you may also
reach us thru live chat (http://www.airasia.com/my/en/live-chat.page).
Please accept our apologies for any nuisance that this might put you
through. We still look forward to your continued patronage and the
privilege of serving your air travel needs.

bbbsuki

太长了 没看完~

greykuku

Tracy一诺麻麻 发表于 2013-10-21 11:27
以我拙劣的英语来看是拒绝的，要不等等其他大侠的答案

我试试打中文电话~~

西塘_懿coffee

直接打广州电话

kk530

还是打客服问清楚好，

greykuku

kk530 发表于 2013-10-21 11:59
还是打客服问清楚好，

正在打，拙劣的普通话太让人崩溃

_小团月

嗯说是点对点的，后面不负责，买票的时候你点了勾就是同意了这个合同。
泥煤的。

不败不败

西塘_懿coffee 发表于 2013-10-21 11:56
直接打广州电话

亚航的广州电话多少啊？