定房网最低价保证解读之四：hotelclub！

sjzly

相信童鞋们都继续收到了hotelclub的羊毛了！

按照太阳提供的比价链接定购，http://www.hotelscombined.cn/?a_aid=42341，既可以查出是否划算，又可以抽奖，真欢乐！

关于最低价保证这个，借鉴别的童鞋的成功经验，把申请流程发一下，大家讨论下！！



1、通过比价平台找到预订的酒店，通过hotelclub进行预订，并对比找到最低价







2、使用50磅的羊毛预订酒店（每个订单减80，如何整合或者分开预订，请童鞋们自行组合）





3、成功预订后，选择hotelclub的最佳价格保证提供email去要求退差价，并付其它网站的链接和价格截屏（要在预订后24小时内！！！附一位童鞋提供的范本）。





Dear Sir/Madam:

I'm writing to you to make a refund claim according to your best price
guarantee policy.

I just booked a room with the price US$XXX. But I just found that
the same room is only US$XXX (tax included) on otel.com on the same
days! The following is the link:
http://www.otel.com/xxxxxxxx

I also attached a screen print jpg file in this mail.

My booking ID is XXXXXX.

Thanks very much for your attention.


4、hotelclub会在核对后返回差价（附回信）

Dear XXX,

Thank you for your e-mail.

We apologise for the delay in responding to your e-mail.

With reference to your e-mail regarding the price match with www.otel.com, please be advised that we have examined the information on the link you have provided and found that the rates are lower. We are pleased to advise that we will be honouring the lower rate found. We have issued a refund of USD 5.18 which is shown on your receipt. Please allow upto 10 working days for this to appear in your credit card account.

HotelClub always welcome feedback from our valued customers and would like to assure you that customer satisfaction is our priority.

Kindly note that an identity proof (passport or driving license) will be required along with the confirmation voucher at the time of check-in at the hotel.

Thank you for participating in our best price guarantee and we wish you an enjoyable stay at XXX Hotel.

Should you have any further queries, please do not hesitate to contact us.

Kind Regards,

Dan
SALES AND SERVICE CONSULTANT, HOTELCLUB



最后童鞋们期待太阳给我们提供给力的奖品哈！！！


第一次制作，希望童鞋们也多多捧场哈~


版主太阳1975点评：我刚才仔细看了遍hotelclub的最低价保证条款，有如下条款：
保证不适用于：

• 保证不适用于通过或结合常住计划、忠诚计划、点数累积或者其他任何奖励性的计划所预订的客房；和通过优惠折价券、比赛、抽奖赢得或转让取得所预订的客房；或者通过直到您预订完成后才获取酒店名的网站 （如Hotwire 和 Priceline）所预订的客房；
• 会员价格和合作价格；
• 特殊折扣价格，或团体购买网站（包括但不限制于：Groupon，Spreets，或Living Social）上所得的价格 。
  

通过80美元（也就是50英镑）定酒店，我觉得属于第1种情况，大家说呢？如果是那样，将不能获得最低价保证。所以同学们下手前，请最好定价格相对低的吧！

有谁申请成功了，务必来这里说说，给大家一个参考！

添添妈妈咪

感谢分享，给后面童鞋寻好路啦

sjzly

添添妈妈咪 发表于 2012-3-12 19:10 static/image/common/back.gif
感谢分享，给后面童鞋寻好路啦

哈哈，坐等太阳的奖品啊，会不会是超低价签证呢？

linlin0829

很好的攻略

三心草flyalone

非常有用的攻略，感谢楼主！

太阳1975

感谢分享，图文并茂，很清楚！

sjzly

三心草flyalone 发表于 2012-3-12 19:18 static/image/common/back.gif
非常有用的攻略，感谢楼主！

谢谢支持，一直在坛里受到许多热心童鞋帮助，希望童鞋们都发扬互帮互助精神！

sjzly

太阳1975 发表于 2012-3-12 19:20 static/image/common/back.gif
感谢分享，图文并茂，很清楚！

谢谢太阳支持

nvgip

感谢分享！

bejou

马克下，感谢分享~~~~~~