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7#
楼主 |
发表于 2014-12-29 12:52:32
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来自： 上海
电话打通，说没接到通知，不过，1小时内就给我发了邮件，亚航现在的效率很高。上海-吉隆坡是来回一起定的，还有吉隆坡-普吉是分开来订的，这封信是不是告诉我都可以改啊?拜托各位看看，
Dear Valued Guest,
We refer to your flight D7 333 on [Sunday], [8th February 2015] scheduled to depart at 0520hrs from Shanghai Pudong International Airport.
We regret to inform you that the above flight has been cancelled.
This cancellation is due to Commercial Reasons.
Please contact us at aax_preflight@airasia.com, quoting your booking number, if:
• You want to move* to the closest flight to your original flight as follows:
- D7 331 on [Sunday], [8th February 2015], departing at 0135hrs, arriving in Kuala Lumpur at 0655hrs;
- D7 331 on [Monday], [9th February 2015] departing at 0135hrs, arriving in Kuala Lumpur at 0655hrs;
• You wish to move* to any of our other Shanghai – Kuala Lumpur flights of your choice;
• You wish to cancel your ticket and request for a refund;
• You wish to convert the fares into an Online Credit Shell;
• Should you have any connecting flights on AirAsia X/ AirAsia, we will also move* them accordingly; or
• Should you have any concerns you would like us to address
*at no cost, subject to availability
Also, please find attached a letter confirming the cancellation for your travel insurance provider should you require it.
We apologize for the inconvenience caused. We truly appreciate your valued patronage and we look forward to welcoming you back again soon.
Sincerely,
AirAsia X Bhd
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发表于 2014-12-28 21:59:34
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