今天看到一位朋友收到的BPG回复如下：
引用自：“rc_april”
We have reviewed your claim further for the lower rate found at www.agoda.com website. Please note that the room that you booked with us under record locator PBHCL3066226134 at the Champlung Sari Hotel Bali was paid partly using the member rewards earned from Groupon UK Promo. Please be aware that as per the terms and conditions provided, these member rewards are non refundable nor transferable.
The Guarantee does not apply to:
hotel rooms booked through or in combination with frequent stay, loyalty, points or other reward type programs, rooms booked through coupon promotions, won through contests or sweepstakes or transferred, or rooms booked on websites that do not allow you to see the name of the hotel until your reservation is complete (such as Hotwire and Priceline);membership or corporate rates; and
specially discounted rates or rates available through group buying websites including but not limited Groupon, Spreets.
Therefore, in this accordance, we are not able to honor your claim.
意思是说使用了高朋团购券的订单，不能申请最低价格保证。因为它属于reward type programs。
晚上群里又以为朋友收到BPG回复如下：
With regard to your best price guarantee claim, we examined your reservation and found out that a groupon promotional code was used in confirming the booking. Please note that as per terms and conditions online, 'The Guarantee does not apply to hotel rooms booked through or in combination with frequent stay, loyalty, points or other reward type programs, rooms booked through coupon promotions, won through contests or sweepstakes or transferred, or rooms booked on web sites that do not allow you to see the name of the hotel until your reservation is complete (such as Hotwire and Priceline)'.
这封又是这个意思。 看来Hotelclub开始应对大批量BPG申请了
最早15号之前申请的基本都没问题都批准了，
15号-23号申请的很多都得不到回复耍无赖拖着，然后等几天告诉你他们没收到你的邮件。
23号开始直接将团购的订单排除在BPG范围内了。 告诉你团购的订单不能参加BPG。
总结： 好事趁早！
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发表于 2012-3-23 20:42:49
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楼主
我刚写好邮件发出去
