关于促销重复订单退款 看不懂 求英文大神帮助

kiddvkop

今天收到了 TUNE的邮件回复 帮我确认了订单 PDF也发过来了  但是 tune主页的账号还是查不到该订单， 并且我已经重新定了 我微博留言要求这笔订单退款 不知道还行不行~~ 应该怎么办？ 再发一封英文邮件过去要求退款还是咋的？

kiddvkop

Hi,



Thank you for your enquiry.



Your selected Booking Confirmation (2646533117) has been sent to your email address 54802845@qq.com. However, the other booking we will investigate on it.



Should you require any further information or clarification, you could reach us at +6(03) 79625888



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Closed: Saturday, Sunday and Public Holidays

prins

你的订单2646533117发到你信箱了，其它的订单他们还要调查。

偏小姐

哎。。你们为什么都给你发了订单号，我什么他们说收到钱了，问我订的哪，NND。。。