Dear Mr. Wu, Sawasdee kha! Warm greetings from Deevana Plaza Krabi. Thank you for choosing us for your stay and please note that we have not found the reservation under name “XXXX Wu” arrival on 13-21 May 2017, could you please send us the booking voucher for our reference then we can recheck your booking again.
之前联系携程说是没有问题的,酒店回复了以上内容,再次找到携程,说此房是代理房,要入住前几天才能查到信息,我擦,那如果到点无房岂不是只配首晚64? 已经再次投诉到携程了,看怎么回复。
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