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16#
发表于 2016-11-26 16:20:46
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只看该作者
来自： 上海
In response to your email, the absent of passport detail does not affect the booking procedure.
Guest is required to update the new passport details before the flight. Guest may update the new passport details during performing web check in. Please ensure that guest passport has a minimum validity period of 6 months at all times during the travel period.
As long as guest is able to renew the expired passport anytime before guest fly, guest can proceed to book their international flight using either guest identification card number or the expired passport number. However, guest is required to update the new passport number before the flight.
Visit http://www.airasia.com/my/en/passport-and-visas.page for further information.
Should you need any further assistance, please submit online form (http://www.airasia.com/my/en/e-form.page).
For simple inquiry, please feel free to check our AskAirAsia portal at (http://www.airasia.com/ask/), follow us at our Twitter account, or approach our Live Chat service at (http://www.airasia.com/my/en/live-chat.page).
Thank you for choosing AirAsia.Regards,
Suzanne Ong Su-Hsien
Customer Care |
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楼主
发表于 2016-11-26 16:06:31
