Greetings from Accor Bangkok. On Monday the 10th of September we regrettably encountered a reservations system error which resulted in no applicable and unrealistic prices being displayed on-line and we are therefore unable to accept your booking at Novotel Bangkok on Siam Square. We sincerely apologize for the inconvenience. In order to achieve a solution we would like to offer you an exclusive rate: - The very special room rate of THB1800 plus Government Tax and Service Charge for up to two people per room per night for the same dates in recognition of your patience and resulting inconvenience.
If you wish to reserve this exclusive offer please contact: customerservice@novotelbkk.com Please respond by Wednesday 19th September 2012. If we do not hear from you by this date as referenced above regrettably, we cannot accept your booking. Please be assured that no charges have been made against your credit card. Meanwhile if we can be of any assistance please feel free to contact us anytime. Best regards, 还是不承认,给的解决方案跟酒店方面给的是一样的!各位大侠,怎么办!!!
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