tunehotel付款没收到确认信最新进展，客户给我回邮件了

qianbeiren

Hi,
 
Thank you for your enquiry.
 
For your kind information, we had forwarded your matter to the related department for further investigation. However, please allow us for 3-4 working days to revert back.
 
Should you require any further information or clarifications, you could reach us at +6(03) 79625888
 
Operating Hours: Monday to Friday: 9.00 am. – 9.00 pm.
Closed: Saturday, Sunday and Public Holidays
 
 
Call Centre Department
                          

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NND，已经四天了，居然还要3~4个工作日，效率太低了吧？

微博评论

@TuneHotels 请尽快退款给我！我保留投诉的权利！[怒]

http://www.elvxing.net/xwb/images/bgimg/icon_logo.png 来自 启乘启程 的新浪微博

丹巴汉子

只要有支付宝的证据，会收到的，我之前遇到过。搞了十来天到帐户了，后来让我发需要哪天入住？姓名和护照号什么的。

qianbeiren

最终结果：我电话联系信用卡客服要求退款，上个月查账单发现退回来了