宿务航空账号被锁，修改密码不成功

D/X

270898481 发表于 2019-6-12 08:45
搬梯子试试

梯子也不行  报错

chankang

系统挂了，我登陆进去找不到订单了

来自苹果APP客户端

c2010

我也是这种情况，我的账户进不去了，订单也找不到，打客服电话一直提示忙，发邮件也不回，有哪位有回信的，麻烦告诉一下解决途径

来自苹果APP客户端

eagercadet

从凌晨到现在，试了无数次，终于把密码重置成功了。

十年Johnny

GetGo账号如果无法通过密码找回，就需要重新注册，可能和上次服务器出状况有关系。我在上月通过twitter咨询过，官方回复我需要重新使用原邮箱注册，注册成功后，原来订单还在。官方回复如下：
As we have checked your GetGo account ******* / xxxxxxxx@***.com has already been closed by the system due to inactivity of your account. You may still register with GetGo at any time.​

Just follow the steps on how to create a GetGo account.

1. Go to https://www.GetGo.com.ph and click "Quick Enroll" at the homepage.
2. Fill-in all the necessary fields.
3. Review the Terms and Conditions then click Create Account.

Once account is created, you may now access both Cebu Pacific Air and GetGo Websites using the same log in details.

Take note that your log information (username and password) at GetGo website should match your log information (username and password) at Cebu Pacific website to avoid hassles and error in managing bookings and doing web check-ins.

来自苹果APP客户端

eagercadet

应该是昨天服务器崩了

熊猫肥肥

eagercadet 发表于 2019-6-12 15:16
应该是昨天服务器崩了

我的帐户上周一就开始这样了

eagercadet

熊猫肥肥 发表于 2019-6-12 15:20
我的帐户上周一就开始这样了

按要求重置就可以了，要求密码10~16位，至少一个大写字母、一个小写字母和一个数字。之前服务器崩了，没法重置。

路西奥拉

宿务给我的回信，没乱用
    Our system is currently running at a limited capacity,  at the moment, we are unable to process enrollment requests, missing points requests, account modification, and password reset. The team is working to resolve this.​ You may get back to us at a later time.

熊猫肥肥

eagercadet 发表于 2019-6-12 15:23
按要求重置就可以了，要求密码10~16位，至少一个大写字母、一个小写字母和一个数字。之前服务器崩了，没 ...

试了下。重置还需要身份验证。又让输帐号和密码，死循环。。。。。