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Flight cancellation notice
Dear Guest,
We regret to inform you that AirAsia will be suspending flights FD593 from Shenzhen (SZX) to Chiang Mai (CNX) from 2020-05-01 onwards.
We sincerely apologize for any inconvenience caused, and we would like to offer you the following service recovery options:
1. Credit account: Request for a Credit Account of the value of your booking which is to be redeemed within 365 calendar days from the issuance date for your future travel with us. The actual travel dates can be after the expiry date as long as our schedule is out. Credit Accounts are not only faster to redeem, but also have a longer validity, and are more convenient for you, as you can simply top up for future bookings, if need be.
For Credit Account, you may chat with AVA now at http://tinyurl.com/vl9mayx. Once the AVA chat window opens, select “COVID Flight Changes” from the menu followed by “ AirAsia cancelled My Flight" , "Credit Account" and complete the fields as directed by AVA.
The options above are applicable for direct online bookings made via airasia.com only. These options are not applicable for group bookings. Kindly refer back to your respective travel agency for any group booking recovery options.
We sincerely apologize for any inconvenience caused and thank you for flying with AirAsia. Please disregard this email if changes have been made.
We regret to inform you that AirAsia will be suspending flights FD593 from Shenzhen (SZX) to Chiang Mai (CNX) from 2020-05-01 onwards.
We sincerely apologize for any inconvenience caused, and we would like to offer you the following service recovery options:
1. Credit account: Request for a Credit Account of the value of your booking which is to be redeemed within 365 calendar days from the issuance date for your future travel with us. The actual travel dates can be after the expiry date as long as our schedule is out. Credit Accounts are not only faster to redeem, but also have a longer validity, and are more convenient for you, as you can simply top up for future bookings, if need be.
For Credit Account, you may chat with AVA now at http://tinyurl.com/vl9mayx. Once the AVA chat window opens, select “COVID Flight Changes” from the menu followed by “ AirAsia cancelled My Flight" , "Credit Account" and complete the fields as directed by AVA.
The options above are applicable for direct online bookings made via airasia.com only. These options are not applicable for group bookings. Kindly refer back to your respective travel agency for any group booking recovery options.
We sincerely apologize for any inconvenience caused and thank you for flying with AirAsia. Please disregard this email if changes have been made.
所以后期怎么处理?
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