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Credit account: Request for a Credit Account of the value of your booking which is to be redeemed within 365 calendar days from the issuance date for your future travel with us. The actual travel dates can be after the expiry date as long as our schedule is out. Credit Accounts are not only faster to redeem, but also have a longer validity, and are more convenient for you, as you can simply top up for future bookings, if need be.
For Credit Account, you may chat with AVA now at http://tinyurl.com/vl9mayx. Once the AVA chat window opens, select “COVID Flight Changes” from the menu followed by “ AirAsia cancelled My Flight" , "Credit Account" and complete the fields as directed by AVA.
The options above are applicable for direct online bookings made via airasia.com only. These options are not applicable for group bookings. Kindly refer back to your respective travel agency for any group booking recovery options
忘记当时是不是用信用卡付的？如果是，还要回复什么吗？
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发表于 2020-4-4 12:03:38
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发表于 2020-4-4 12:45:11
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