本帖最后由 紫檀 于 2013-1-19 09:57 编辑
Our hotel data team verified a data anomaly for this hotel property. The anomaly resulted in the incorrect hotel name being displayed on KAYAK's booking pages and booking receipts you received.
The confirmed hotel reservations is for the: Ibis Bangkok Siam Rama 1 Wangmai, Bangkok, 10330, TH.
Your reservation is not at the: Mecure Bangkok Siam, Rama 1 Wangma, Bangkok, Thailand 10330.
Although rare, data issues can occur, KAYAK makes sure to call this out in the Terms and Conditions.
If you wish to cancel this reservation and not complete the stay please respond to this message and we will reach out to Expedia's service center requesting a waiver for the non refundable reservation due to this data situation.
If you wish to keep the reservation you will not need to do anything.
In any event, as a professional courtesy and to recognize the confusion this data anomaly caused you, KAYAK will be forwarding you a $50 payment.
We would like to send this payment via Paypal to the email on file:XXXXXXXXX: Please respond to this message confirming Paypal payment is acceptable.
但是我要的是入住,这个是我要求的,求高人指点,我该怎么回复 |