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1、第一封邮件:
尊敬的客戶,
感謝您的電郵。
請注意,根據Groupon的購買條款,一個客人只限買1個Groupon優惠券。
根據記錄,在您的名下至少有3個類似賬戶:
aa809910618@qq.com (已成功註冊)
aa809910608@qq.com (無效)
aa809910609@qq.com (無效)
煩請您與Groupon聯繫,申請退款。
如果您有任何疑問,煩請直接與Groupon聯繫。
此致
2、然后,我用后2个邮箱给support@groupon.com.au发要求退款的邮件,并抄送给info@news.groupon.com.au
please cancel my order and refund to my credit card
thank you!
2011/11/30
3、再之后,aa809910608@qq.com 这个账户又收到了100刀,另外aa809910609@qq.com这个邮箱则收到一个邮件,答应退款,内容如下:
Hi ,
Thanks for contacting Groupon Australia.
I have now cancelled your Groupon and refunded the amount back to your method of payment, please allow 5-7 working days for this to appear back into your account.
You will see the refund in you Account with the Date that you purchased the Groupon. In your case this would have shown on: 24/11/2011
Regards
Mark.
Customer Support
www.groupon.com.au
有因为被判重复要求退款的,可以参考下吧~
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