去年那一次1P大促销还免燃油税的时候买的票，那个机票真心便宜，上海往返马尼拉含税才142CNY。其他机票都是30多元含税飞一趟。现在不知道以后还会不会出现这个神价了。不过全是雨季的，作为只有暑假的学生党伤不起，只有这时候有时间啊。前几天心血来潮查查机票时间，没想到宿雾真的就把我6程航班改了2程。不过因祸得福，原来是买6点多的飞Boracay的机票（上一段上海飞马尼拉的，当时只有6点多有最低价了，50元含税），还怕转机时间有点紧来不及。，这下一动我机票我直接申请改到9点左右飞，现有有充足时间慢慢转机，吃吃早饭。
还有一程是宿雾回马尼拉的，动了我的航班我就干脆申请改成从Tagbilaran返回马尼拉。当时没买从TAG的原因是太贵，从宿雾飞才20元RMB含税。。这下感觉省了好多银子，就是20元买到了从TAG回马尼拉的票。
不多说了，下面给大家的发的邮件的模板。不会的可以照着这个改改用。这个模板有点直白
邮箱题目
Apply for schedule changing.Booking reference no.:*****（感觉这个BOOKING reference一定要写，不写他会回的就好慢，一开始发的就压根没理我）正文：
Hi Dear Sir or Madam,
I have checked my schedule information and found my schedule had been changed . I really need your help as I cannot accept the below schedule change:
Customer name:****
Booking reference no.:*****
I cannot accept this changement.
(5J-574 on Thu 08 Aug 2013, 1640H Mactan Cebu International Airport ， Thu 08 Aug 2013, 1755H Ninoy Aquino International Airport Terminal 3（这里根据自己情况改） ) change to (Flight No. 5J- 574 on 08 August 2013, Thursday,1940 H departing Mactan Cebu International Airport and arriving in Ninoy Aquino International Airport Terminal 3 at 2055 H（这里根据自己情况改）)
I suggest you can change my schedule
Thanks for your help!
Best wishes to you.
不久之后他查实了应该会发来这个邮件的
Dear Sir/Ma'am,
Good day!
We apologize for the inconvenience this may have caused you. We may change or reschedule any flight where we reasonably consider to be justified by circumstances beyond our control or for reasons of safety or security. Given this, we have options that our affected passenger could take which will at least minimize or eradicate the inconvenience.
- Rebooking – without charges for travel within 30 days from the date of departure; Subject to seat availability. For roundtrip flight, same number of days must be followed.
Please see our website for your reference of the exact flight details that will fit your schedule.（这里的意思是同样的行程同样起点终点，改个时间，要在起飞时间的一个月内） - Rerouting – without charges for travel within 30 days of the nearest alternate station ONLY. Subject to seat availability.（这个意思是把飞机行程的终点或者起点改一下。例如我申请把从宿雾飞马尼拉的变TAG飞马尼拉的。这个要求是更改的2个点之间要挺近的，多近不清楚他们的标准）
- Travel fund – without any charges (may use up to 90 days based on the date of creation).（退到宿雾帐户90天内要使用）
- Money back – full refund of the amount paid *for bookings made via credit card, the amount shall be credited back to your account minimum of 60 working/banking days.（全额退款，只支持通过信用卡支付的账单）
Please do let us know which option you would like to take.
Please be advised that we can only rebook your flight once without any charges subject to seat availability.
Kindly advise us more than 4hrs before your flight otherwise, changes will be considered accepted and will be considered 'flown' if you fail to show up on the scheduled departure.
然后你就可以自己选个合适的航班，把信息发给他叫他帮你改了。
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发表于 2013-4-21 23:04:58
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