亚航的回复是同意退票了吗?

yanjun_sz

原来在ZEST上面定的MNL=KLO,由于现在时间改了,提前了1个小时多点,在e-form上询问,能不能退票,答复如下:
This is to acknowledge your email addressed to Zest Airways Inc
We may request for the refund thru credit shell, however , may we also request for the 10 digit code or member I.D for the processing of the credit shell. Credit Shell account is valid for 90 days from the date of issue, and if the balance or full amount is not utilized within the 90 days, the amount is forfeited.
Should you wish for further assistance, please refer to our website, ww.flyzest.com, click contact us,  and address your queries, suggestions, complaints and feedback thru e-form or live chat.

Thank you for choosing Zest Air as your airline of choice and we still look forward to be part of your future flights.

pp0pp

原则上是同意了，让你提供10位数字的亚航会员编号给他们。

yanjun_sz

Tue 01 Oct 2013 Z2 300 MNL 11:00 KLO 12:00
Mon 07 Oct 2013 Z2 301 KLO 12:25 MNL 13:25

yanjun_sz

pp0pp 发表于 2013-7-8 12:39
原则上是同意了，让你提供10位数字的亚航会员编号给他们。

麻烦问下版主,能要求退到信用卡吗?

pp0pp

yanjun_sz 发表于 2013-7-8 13:12
麻烦问下版主,能要求退到信用卡吗?

对方说是给你退余额 。

yanjun_sz

慕小贱 发表于 2013-7-12 16:41
Z2 300这个怎么变化的？是走12点05变化到11点 还是走11点变化成12点05  谢谢 急求 ...

比原来提前了一个多小时。

yanjun_sz

pp0pp 发表于 2013-7-8 13:31
对方说是给你退余额 。

但是版主,我正式申请退款,怎么又拒绝了呢?