本帖最后由 爱做梦的小猪 于 2014-7-23 19:02 编辑
最新更新:已经收到更改后的行程单。
亚航真是脑残,前面还说没接到通知,刚才又收到邮件说已经帮我改签了航班,改到了10.1去,10.8回。还说只有这次是免费的,要是再改就要收费。试问不是你取消航班,我怎么会改签呢! Dear Sir\Madam,
Thank you for emailing AirAsia X
For your information, your flight has been changed as per your requested and revised itinerary sent to your email address. Please note that this changes free of charge only one time , in the future if you wish change again flight change fee and fare differences applicable.
Should you have further enquiries please feel free to email us at aax_preflight@airasia.com
Sincerely,
Battal Demir
AirAsia X PreFlight Team
From: sam
Sent: 23 July 2014 09:53
To: aax_preflight
Subject: My Flight can not be found in your website, it seems like be cancelled
Dear Sir/Madam, My reservation number is ******. And I found each flight departure and arrive on Tuesday and Thursday between HGH and KUL has displayed " there's no this flight". Could you please help me confirmed my flight status?
I want to change our flights to departure on 1st Oct from HGH and return from KUL on 8th Oct by free, if my original flight has been cancelled.
We hope to get your help!
best regards
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我是10.2 - 10.7 杭州往返吉隆坡的航班都找不到了。所以写信给了AAX,刚才收到他们的回复。说并没有取消。我想可能是卖完了。
Dear valued Guest,
Thank you for emailing Air Asia X!
Please be advised that your flight is still scheduled to depart as per original schedule and has not been cancelled since we do not have any update and notifications of its cancellation.Kindly log into manage my booking and check again for your flights please.
Thank you.
Regards, Caroline.
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