Q1任务，12月预定的同学，进来吃个定心丸吧~
最早是客服说只看入住时间不看预定时间，事情经过就不复述了。。。
总之就是4848客服那边，反反复复，直到昨天晚上为止 居然出尔反尔了。。
不过我昨天晚上和4848谈心一个半小时~他们把我的投诉提升到总部了，今天接到总部邮件：大意就是可以手工补（见下文）
大家有相同问题烦恼的，好好和4848谈谈吧。。。还是有效果的~
Warm greetings from IHG Rewards Club.
We are sending this email in response to your escalated concern regarding our Set Your Sights promotion.
It has come to our attention that you had 2 recent stays that were booked prior to the start of the promotion and you would like for these bookings to be counted toward your offers for the Set Your Sights promotion.
We are very much willing to make an exemption, however we will only be able to extend the exemption for those stays. For future bookings, kindly adhere to the terms and conditions per offer.
Kindly allow for the reservations in question to be posted on your account before we can make the necessary adjustments.
Moving forward, we will be monitoring on your account once the stays have been posted.
Should you require further assistance, please don't hesitate to contact us.
Sincerely,
你吃定心丸了吧，法不责众;P还有别的证据呢，不怕他不认，ihg跨国集团怎么也比破城强吧 石头cn 发表于 2015-1-20 19:22
你吃定心丸了吧，法不责众还有别的证据呢，不怕他不认，ihg跨国集团怎么也比破城强吧 ...
大家一起吃定心丸~~~{:5_351:}{:5_351:}
破城的客服 比4848难沟通~
中国国情中国特色 鞋橙一直是恶心的典范！ 淡定的入住。大不了就骂街去 哈哈 你吃了就好 爱版，你这个是官网订的吧？
我的是APP，但我看隔壁也有人APP订的也给了，那么是不是我也要去谈谈心了 springyuer 发表于 2015-1-21 09:33
爱版，你这个是官网订的吧？
我的是APP，但我看隔壁也有人APP订的也给了，那么是不是我也要去谈谈心了 ...
我是淘宝订的
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