qianbeiren 发表于 2012-9-21 23:19:56

tunehotel付款没收到确认信最新进展,客户给我回邮件了

Hi,
 
Thank you for your enquiry.
 
For your kind information, we had forwarded your matter to the related department for further investigation. However, please allow us for 3-4 working days to revert back.
 
Should you require any further information or clarifications, you could reach us at +6(03) 79625888
 
Operating Hours: Monday to Friday: 9.00 am. – 9.00 pm.
Closed: Saturday, Sunday and Public Holidays
 
 
Call Centre Department
                          

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NND,已经四天了,居然还要3~4个工作日,效率太低了吧?


微博评论 发表于 2012-9-21 23:37:44

@TuneHotels 请尽快退款给我!我保留投诉的权利![怒]

http://www.elvxing.net/xwb/images/bgimg/icon_logo.png 来自 启乘启程 的新浪微博

丹巴汉子 发表于 2012-9-22 01:45:39

只要有支付宝的证据,会收到的,我之前遇到过。搞了十来天到帐户了,后来让我发需要哪天入住?姓名和护照号什么的。

qianbeiren 发表于 2012-11-12 13:53:52

最终结果:我电话联系信用卡客服要求退款,上个月查账单发现退回来了:lol
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