@落落@ 发表于 2012-10-17 16:18 static/image/common/back.gif
邮件发来看看
Thank you for your email. I welcome this opportunity to assist you.
The previous email you have received from us is an automatic reply.
I have reviewed your reservation at the Royal Orchid Sheraton Hotel & Towers. Please be advised that the room rate you have booked is invalid as the website of the hotel was under a system error. It is recommended that you contact the hotel directly regarding this reservation.
The hotel can be reached at:
Phone: (66)(2) 266 0123
Fax: (66)(2) 236 8320
Email: 00172.info@sheraton.com
Please accept my sincere apology for any inconvenience caused you.
Should you require additional assistance, simply reply to this email.
I pride myself on providing the best possible customer service to my Guests. Please tell me how I did by following this hyperlink to complete our customer feedback survey.
Best Regards,
Trista Yang
Specialist, eCommunications Department
Starwood Hotels & Resorts Worldwide
本帖最后由 shixin 于 2012-10-17 18:06 编辑
你定的也太多了。
冤枉楼主了，只订了四晚。
还没收到邮件，不过估计是杯具了
这也定的太多了吧，投机倒把似的，真是刚需么
绝对因为你定太多了！
只定2晚的有人收到邮件吗
我现在暂时还没收到取消的邮件。
有童鞋如果收到邮件了，确认了对方是真不认帐了，
1、我们就天天打它们官方的电话，我们轮个班，每半小时，轮番投诉到底！
2、维权，让喜来登知道这件事情的影响。谁找到喜来登总部的邮箱，大家集体智慧去总结下关键点，写邮件过去！所有人都写，投诉他们！施加些压力。
3、坚持订单的有效性，无论谁发邮件都不同意取消。
4、定的童鞋不要沉默，尽量扩大影响。网络，围脖，电话，邮箱，还有：拉横幅。哈哈
5、如果它们真的耍赖，可以咨询律师，联名发律师函起诉喜来登毁约、泄露客户信息资料。
cqboy 发表于 2012-10-17 16:14
没有收到邮件 话说楼主的14天是不是有点过分了
人家哪里订多了哦
邮件里的意思是通常提前14天的预付价格是4650THB 哪里写楼主定了14天哦 哎
现在是要回她邮件确认才能定成功而且是原价？
L哈哈L09 发表于 2012-10-17 17:25
现在是要回她邮件确认才能定成功而且是原价？
对的 邮件就是这个意思