EasonLi 发表于 2020-4-4 12:03:38

收到亚航退款怎么填？

Credit account: Request for a Credit Account of the value of your booking which is to be redeemed within 365 calendar days from the issuance date for your future travel with us. The actual travel dates can be after the expiry date as long as our schedule is out. Credit Accounts are not only faster to redeem, but also have a longer validity, and are more convenient for you, as you can simply top up for future bookings, if need be.


For Credit Account, you may chat with AVA now at http://tinyurl.com/vl9mayx. Once the AVA chat window opens, select “COVID Flight Changes” from the menu followed by “ AirAsia cancelled My Flight" , "Credit Account" and complete the fields as directed by AVA.


The options above are applicable for direct online bookings made via airasia.com only. These options are not applicable for group bookings. Kindly refer back to your respective travel agency for any group booking recovery options

忘记当时是不是用信用卡付的？如果是，还要回复什么吗？


curt 发表于 2020-4-4 12:11:46

这是退回信用账户，不是信用卡

妖pajkykml 发表于 2020-4-4 12:17:28

你这个是退亚航账户，
按照第二段提示，和AVA聊天，AVA引导你操作。

历久弥新 发表于 2020-4-4 12:45:11

亚航公众号有详细教程

EasonLi 发表于 2020-4-4 14:46:30

知道了，谢谢各位

TonyThai 发表于 2020-4-4 16:31:01

退回信用帳戶。

stylish 发表于 2020-4-5 10:05:23

请问怎么查看信用账户余额呢

bbx811218 发表于 2020-4-5 20:44:32

我连退到信用账号都没有。sb
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