刚申请退款。。。。。http://app.elvxing.net/public/emotion/face_013.png
4月份就申请退款了，当时邮件确认2个周期，到了7月初，邮件来，说困难，大约需要4个周期，算算到8月底就能退了，9月初给客服打电话，客服告知一般是4个周期，约莫着9月中旬到下旬能退到账户，现在都10月9号了，还是没动静
2020.1机票还没退款……人在国外时取消的，拖到现在
楼主你填写了电汇表格了吗？
宿务让我把电汇表格修改，fill out designation，啥意思啊，还让我签字，还让我扫彩色的身份证，他们邮箱不接受大附件啊，超过8m肯定退信，有没有退款群，就是大家都没退成功的加个好友分享一下经验呀
This is to inform you that as per the relevant team, allbookings are for wire transfer. However, may you send us a revised bank details form and ensure to fill out Designation, date andsign under authorized signatories . Alsokindly send us another valid ID, we'll appreciate if you may send us a colored copy of the resident ID/ card.
Thank you,
Marco
Customer Care
宿务这邮件中的“fill out Designation” 啥意思啊！
Cecilia小妖秋秋 发表于 2020-10-24 20:32
This is to inform you that as per the relevant team, allbookings are for wire transfer. However, m ...
俩笔订单拖了9个月超过一年无法原路退回，电汇怎么弄啊？感觉好复杂
Cecilia小妖秋秋 发表于 2020-10-24 20:07
宿务让我把电汇表格修改，fill out designation，啥意思啊，还让我签字，还让我扫彩色的身份证，他们邮箱不 ...
我也在申请电汇，方便加下V吗？
.Somnus 发表于 2020-10-3 20:30
关键是，他们说七个工作日给邮件填写卡号信息，然而并没有邮件。而且电汇是要手续费的，他们也没确保说手续 ...
刚刚打电话问了，退信用账户都不行，只有电汇
Cecilia小妖秋秋 发表于 2020-10-24 20:32
This is to inform you that as per the relevant team, all bookings are for wire transfer. However, may you send us a revised bank details form and ensure to fill out Designation, date and sign under authorized signatories . Also kindly send us another valid ID, we'll appreciate if you may send us a colored copy of the resident ID/ card.
Thank you,
Marco
Customer Care
宿务这邮件中的“fill out Designation” 啥意思啊！
我也在申请电汇，可以交流下经验么？