lina520 发表于 2014-8-28 10:52:58

加拿大的客服回信也是一个套路。。。不抱希望了。已经在其他网站重新定下,4晚贵了5百多。BBB也还没回信。

Hello

We received your email regarding your cancelled reservation/s.Unfortunately, they cannot be reinstated.Please refer to the information in the email that you received.I’m sorry that I am not ableto assist you with this matter.

We appreciate your understanding regarding this case.

Kristine D.
Hotels.com Customer Support Specialist

lina520 发表于 2014-8-28 10:54:04

之前一共6单,不可取消的两单留存了。被砍的4单全是可取消的

simondai 发表于 2014-8-28 11:48:57

xanadu 发表于 2014-8-28 12:00:00

到底砍不砍,有5单动都没动
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